Welcome to Albion Fit Sale’s FAQ page! We’re here to help make your shopping experience as effortless as our premium activewear. Below you’ll find answers to common questions about our products, shipping, returns, and more.
Product Questions
What types of clothing does Albion Fit Sale specialize in?
We specialize in premium casualwear and activewear designed for effortless transitions between workouts and daily life. Our collections include activewear (leggings, fitness tops, joggers), everyday essentials (pants, skirts, tops), swimwear (one-pieces, men’s swim, kids swim), and lifestyle pieces (jumpsuits, rompers, cover-ups).
Do you offer clothing for the whole family?
Yes! We’re proud to offer coordinated styles for men, women, and children. Our MEN’S and KIDS SWIMS collections ensure the whole family can enjoy our quality activewear together.
What makes your clothing different from other activewear brands?
Our pieces are designed with versatility, quality, and comfort in mind. They transition seamlessly from workouts to weekend adventures while maintaining a premium feel. We focus on timeless, seasonless designs that become wardrobe staples.
Shipping & Delivery
Where do you ship and how long does delivery take?
We ship worldwide (excluding some remote areas and parts of Asia). All orders are processed within 1-2 business days from our San Antonio warehouse. You can choose between:
- Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
- Free Shipping (orders over $50): Delivered via EMS within 15-25 business days after dispatch
Can I track my order?
Absolutely! Once your order ships, you’ll receive a confirmation email with tracking information. Our reliable carriers (DHL, FedEx, or EMS) provide detailed tracking so you can follow your package’s journey.
Do you offer expedited shipping?
Currently, we offer our standard shipping options as described above. We’ve found these provide the best balance of speed and reliability for our customers worldwide.
Returns & Exchanges
What is your return policy?
We stand behind our quality and offer easy returns within 15 days of receipt if any item doesn’t move with you as effortlessly as promised. Please email our customer care team at [email protected] to initiate a return.
Are there any items that can’t be returned?
For hygiene reasons, swimwear must be returned with original tags attached and in unworn condition. All other items follow our standard return policy.
How long do refunds take to process?
Once we receive your return, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. You can shop with confidence knowing your payment information is secure.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders more easily and saves your information for faster future purchases.
Customer Service
How can I contact customer service?
Our San Antonio-based customer care team is happy to help! Email us at [email protected]. We’re committed to making every interaction as comfortable as our clothing.
What are your customer service hours?
Our team typically responds to inquiries within 24-48 hours during regular business hours (Monday-Friday, 9am-5pm CST).
Didn’t find the answer you’re looking for? We’re always here to help! Reach out to our friendly customer care team at [email protected] for personalized assistance.
Now that your questions are answered, why not explore our collections designed for versatility, quality, and comfort? Your perfect everyday essential is waiting to join your story.