At Albion Fit Sale, we want you to be completely satisfied with your premium activewear, swimwear, and lifestyle purchases. If for any reason you’re not happy with your order, we offer a straightforward returns and exchanges process within 15 days of receiving your items.

Our Return Policy

We accept returns and exchanges for most items within 15 days of delivery. To be eligible for a return:

  • Items must be unused, unworn, and in their original condition with all tags attached
  • Items must be in their original packaging
  • Proof of purchase is required

Please note: For hygiene reasons, we cannot accept returns or exchanges on the following items:

  • Swimwear (including ONE PIECE, MEN’S SWIM, and KIDS SWIMS) unless defective
  • LEGGINGS and FITNESS items that have been worn or have tags removed
  • Any items marked as final sale

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

Step 1: Submit Your Request

Email our customer care team at [email protected] with the following information:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Albion Fit Sale Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Item(s) to return/exchange: [Product Name, Size, Color] – Reason for return/exchange: [Please specify] – Preferred resolution: [Refund/Exchange for Size/Exchange for Color/Exchange for Product] Please let me know the next steps. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Step 2: Receive Your Return Authorization

Within 1-2 business days, our team will email you a Return Authorization Number (RAN) and instructions for returning your item(s).

Step 3: Package and Ship Your Return

Carefully package your item(s) in the original packaging, include your RAN clearly visible on the outside of the package, and ship to:

Albion Fit Sale Returns
2637 Cinnamon Lane
San Antonio, TX 78217
USA

We recommend using a trackable shipping service as you are responsible for the return shipping costs unless the item is defective or incorrect.

Refund Process

Once we receive and inspect your return:

  • Refunds will be processed within 3-5 business days
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution

Exchange Process

For exchanges:

  • We will ship your replacement item once we receive and process your return
  • Standard shipping charges apply for the new item unless the exchange is due to our error
  • If the new item is of higher value, you’ll be charged the difference
  • If the new item is of lower value, we’ll refund the difference

International Returns

For customers outside the United States:

  • You are responsible for all return shipping costs and any applicable customs fees
  • Refunds will be issued in USD and may be subject to currency conversion rates
  • Please mark the package as “Returned Goods” to avoid additional customs charges

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately at [email protected] with photos of the damage/defect
  • We will provide a prepaid return label and expedite your replacement
  • You may choose a refund if the item is no longer available

For any questions about our returns and exchanges policy, please don’t hesitate to contact our customer care team at [email protected].

Thank you for shopping with Albion Fit Sale – where premium comfort meets effortless style.